Auto Service
How to Clean Exhaust Pipes
Many exhaust pipes are aluminum, and therefore, should not be cleaned with any strong cleaners, but soap and water will do the job sufficiently. Find out how to use a polish on an exhaust pipe after it has dried from a cleaning with help from the owner of a car detailing business in this free video on cleaning car exhaust pipes.
How to Clean Bugs Off a Car
In order to clean bugs off of a car, get a bug cleaner from an auto parts store, or try using a degreaser with caution so that the paint isn’t ruined. Discover why a sponge should be used lightly when wiping bugs away with help from the owner of a car detailing business in this free video on cleaning bugs off of cars.
More than 85% of all National Parts Inventory is less than 6 month old
The National Average during the last 3 months shows that 85% of all Dealer Parts Inventory is aged less than 6 months. On average, 7% of all Dealer Parts Inventory is aged between 7 – 12 months, 4% is aged 13 – 24 months and 4% is aged more than 25 months.
(Click graph to enlarge)
Parts Age by Category
(All Makes / All States / All Age Categories)
National Warranty Service Sales Mix on the decrease
The National Average for Warranty Service Sales Mix has been on the decrease, dropping from 19% in June to 15% in August. This also represents an associated increase in the National Average Retail Sales Mix from 49% in June to 55% in August. (Click graph to enlarge)
Service Sales Mix
(All Makes / All States / All Models)
Despite the National Average Warranty Service Sales Mix trend, the National Average for Holden has remained consistent at 19-20% over the last 12 months. (Click graph to enlarge)
Service Sales Mix
(Holden / All States / All Models)
Average Customer Labour Sales on the Increase
The National Average Labour Dollar spend per Customer Repair Order increased by over $12.00 in July, and has continued to increase in August.
Ford now has the highest Average Labour Dollar spend per Customer Repair Order of the top 5 selling makes, edging in front of Holden… Both are significantly higher than the National Average benchmark. Mazda’s increase in July was less than Hyundai’s, both are now just above the National Average. Toyota have consistently remained under the National Average, recording a decreasing trend over the last 12 months, and clearly have the lowest Average Labour Dollar spend per Customer Repair Order of the top 5 selling makes. Click to enlarge
Customer Labour Sales per Repair Order
(Ford / Holden / Hyundai / Mazda / Toyota)
Carservice.com.au puts consumers in the driver’s seat on automotive servicing and repairs
Finding a vehicle servicing centre close to home or work that can look after all your mechanical needs, whether it’s general servicing or repairs, and can provide an accurate quotation on the work involved beforehand, is often an uphill battle for consumers.
But consumers now have an online avenue that makes the whole car servicing job easier than ever. http://www.carservice.com.au/ enables users to search for their nearest service centre based on the make and model of their car, get a quick summary on what will be done at their next service, including a cost estimate, and then book their vehicle in online.
With more than 800 active vehicle service outlets on the site around
“We wanted to create a website that would streamline the whole car service and maintenance process for consumers so they can look up service and pricing information, and quickly find service centres that fit their criteria within a specific geographic area,” says carservice.com.au CEO Steve Kloss.
Carservice.com.au now on twitter.com
Carservice.com.au has recently setup a twitter account to tweet the happenings on the site and in the industry. While all relevant and meaningful information will still be located on our website, please do drop in to our twitter profile and tell us what you think!
We welcome any feedback!
http://twitter.com/carservice
New Vehicle Prestige Margins continue decline
The national average gross profit per new vehicle delivery (GPU) continues to decline for the Luxury segment, against an upward trend in GPU for the Non-Luxury segment.
 |
 |
 |
The decline in the luxury segment, identifies BMW has recorded a negative trend of $1,500+ GPU over the last 12 months, whilst also identifying Mercedes-Benz has recovered over April & May and is $1,000+ GPU greater than BMW.
|
 |
|
Service Sales diminishing however some Brands are faring better than others
Average sales value per repair order continues to diminish, dropping by $66 or 17% over last 5 weeks trading.
|
 |
|
Upon investigation of the decline in average sales value, $43 of the reduction is in parts sales per repair order. Parts sold per repair order have dropped from $128 in March 2009 to $85 in early May 2009 trading being a 33% decline.
|
 |
|
Service Customer Retail Sales continue to decline in February and early March trading
A challenging trend continues in total customer retail service sales per repair order. A decrease of $15 per customer retail repair order from October 2008 through to February 2009 and a further reduction of $17 per customer retail repair order in early March 2009 trading.
|
|
|
|
|
The trend is more evident by vehicle brand, with Ford averaging $81 more per customer retail repair order than Toyota in February and early March 2009 trading. Holden has also seen a reduction, although of a lesser value of $20 per customer retail repair order since October 2008.
|
|
|
|
|